Privacy Policy
Thank you for visiting Fastpost.com. Fastpost.com will be referred further in this document as “we”, “us”, or “our”. This policy is effective for all websites, partner portals, products, and services that fall under the Fastpost.com domain.
This Privacy Policy discloses how we collect, use, share, and protect information gathered from all users of our website, products, and services. The information gathered will help us assist you in making informed decisions when you use our services. By using our website, products, and services, you are agreeing to the terms of this Privacy Policy. Please review the Terms and Conditions detailed elsewhere on this website. The Privacy Policy explained here can be subject to change without prior notice, solely at our discretion based on emerging technologies, business practices, and customer needs.
Information We Collect
The information we collect from our users allows us to meet legal requirements, provide the best customer experience and also help us to constantly improve our products and services.
Account Sign Up and Login
When you sign up for an account with fastpost.com or with any of our partner portals using our products and services, we require that you supply a unique email address. We may use the email address you have given to send you our promotional and marketing materials. If you do not wish to receive any of our promotional or marketing emails, you can unsubscribe by following the instructions in the marketing or promotional emails and we will remove your email from the list.
Cookies
We use cookies only to recognize a customer who has been referred to our site by a partner, or uses a partner portal to sign up for an account with us. In either of these cases, the information gathered from the Cookie is used to associate you with the correct access privileges for our products and services and also to track the Order you have placed through a partner portal.
IP Addresses
We track your IP Address when you login to our website and use our products or services. The IP Address is tracked for purposes of system administration and troubleshooting, in case you have any problems accessing our website, products, or services.
Web Server Logs
Logging of information may include the date and time of your visit to our website, pages viewed on our website and time spent at our website. This information is collected on an aggregate basis and helps us evaluate the traffic generated by our website. None of this information is associated with you as an individual.
We may also retain specific information regarding the usage and activities of our online tools mainly for forensic purposes.
Billing, Shipping, and Contact Information
We require that you provide Billing Information when you place Orders with us. The information you provide will be shared with Third Parties who are essential to complete the transaction for your Order.
We also require Listing Information when you place Orders with us. The information you provide will be shared with Third Parties who are essential to complete the Installation and Removal of your Order.
Each Order placed with us requires Contact Information, which will be used in case your Order runs into any issues during processing and installation/completion. The email provided in your Contact Information is added to our mailing list for promotional and marketing emails. If you do not wish to receive promotional or marketing emails from us, you can unsubscribe by following the instructions in the marketing or promotional emails.
Email Information
If you choose to correspond with us regarding any concerns you may have regarding our website, products, or services, we reserve the right to retain the content of your email along with your email address and our responses to your email.
How We Use the Gathered Information
We use the information gathered for purposes of administering our business activities, complying with USPS regulations, providing customer service and making other products and services available to you and other prospective customers. Occasionally, we may also use this information to notify you about things you may find valuable such as important changes to our website, new products and services and special offers. The lists used to send you promotional and marketing offers are developed and managed under our traditional corporate standards designed to safeguard the security and privacy of your personal information. As a customer, you will be given the opportunity to notify us of your desire not to receive these offers.
Statistical Analysis
We may use Cookies, IP Addresses, or Logs to perform statistical analysis of user behavior and interest in the various areas of our website, products, and services. None of this information is associated with you as an individual and will not be provided to any third party without your consent.
We may use the email address provided during account signup and in the Contact Information to contact you regarding the following:
Account Status (Including confirmation of account signup),
Major changes to the website, addition of new products or services,
Notification regarding any issues with your order or regarding usage of various online tools on our website, and
Promotional and Marketing materials that we think you may find useful.
You can contact us through the Contact Form on our website and we will use the email listed on it for further correspondence with you.
How We Protect Your Information
We use industry standard protection for transmission of data made over the Internet. We have appropriate physical, electronic, and managerial procedures to protect the information collected online, to prevent unauthorized access, to maintain data accuracy, and to ensure appropriate use of information.
Information Security and Secure Information Transmission
We utilize encryption/security software to safeguard the confidentiality of the collected information, to prevent unauthorized access to the collected information, to prevent accidental loss, alteration, or destruction of the collected information.
When you input confidential personal information on our website, a licensed Secure Sockets Layer (SSL) software encrypts the information before it is sent to us. The confidential personal information is scrambled en route and is decoded once it reaches us. Only the last four (4) digits of your credit card number will be displayed in your account. When you place an Order with us, you are given an opportunity to select if you wish to have your credit card numbers stored on our system. Emails you send to us may not be secure unless otherwise told that security measures will be in place prior to your transmitting the information. For this reason, we ask that you do not send confidential information such as credit card numbers or account numbers to us through emails.
Evaluation of Information Protection Practices
Periodically our operations and business practices are audited for compliance with corporate and government policies and procedures that control the security, confidentiality, and quality of your personal confidential information.
Employee Access Training and Expectations
Our values, ethical standards, policies, and practices are committed to the protection of the personal confidential information you have provided. Employee access to your confidential information is very limited, and is disclosed to authorized personnel only. We disclose your personal information to authorized personnel while processing your Order and completing the transaction of your Order.
Disclosure of Your Information to Third Parties
We value your privacy concerns and we do not sell or expose your confidential personal information with anyone, unless otherwise specified or required by law.
Sharing Your Information with Affiliates
From time to time you may notice offers from other companies we are affiliated with advertised on our website. We take precautions to select product or service providers who are responsible and are able to provide privacy protection to you, incase you access their products or services. However, we cannot take any responsibility or make any representations about the practices and policies of the affiliate companies. Please note that our privacy policy will no longer be in effect once you click on any link on our website that directs you to a different website or partner portal.
Sharing Your Information with Strategic Partners
We may enter into strategic marketing alliances or partnerships with third parties who may be given access to your personal information such as name, email address, address, and telephone number solely for the purposes of providing information regarding products and services that we think will be of use to you. In connection with strategic marketing alliances or partnerships, we retain all ownership rights to the information and we will not share your personal financial information with them
Third Parties Essential For Processing and Completion of Your Order
During the processing, production, and completion of your Order, we may have to share information such as billing and shipping details to Third Parties who are essential to complete the transaction and shipping of your Order. These third parties may have access to your personal information that is required for the completion of their job functions and will not use it for any other purposes.
Legally Required Disclosures
We may disclose your personal information if we are required by law or in good faith believe that such action is necessary. We may be obliged to disclose your information for legal purposes for the following:
To comply with the law or with any relevant legal process,
To protect and defend our rights and property,
To protect against misuse or unauthorized use of our website, products, or services, and
To protect the personal safety or property of our users, employees, or the public.
If you provide false information, are involved in impersonation, or otherwise violate our Terms and Conditions, we may be obliged to disclose your personal information as a part of any legal investigation into your actions.
Consensual Disclosure of Information
By submitting your graphic files to us, or using our online tools to create your graphic files, you are consenting to the use of such files for our promotional or marketing purposes. If you wish to limit or exclude the usage of your files for promotional or marketing purposes, you may contact the Marketing Department via email at marketing@fastpost.com and let us know about your concerns. By using our Website, you also consent to our collection and usage of your personal information as described in this Privacy Policy. If any changes are made to our Privacy Policy, we will keep you informed by posting the changes on our Website.
Children’s Privacy Protection Notice
We do not solicit or knowingly collect any information from minors under the age of 13 in accordance with the Children’s Online Privacy Protection Act (COPPA).
Our Right for Refusal of Service
We hold the sole right to be the arbiter of what is and what is not a violation of our Privacy Policy and Terms and Conditions. We reserve the right to refuse service to, or terminate the Order of any user, for any reason, which is at our sole discretion. Reasons we may refuse or terminate orders include, but are not limited to:
We believe that the conduct of any user violates any applicable law;
We find materials supplied for printing are offensive or inappropriate, including but not limited to:
Advertisements for items or services not legal for sale in the United States,
Infringement of copyright of other websites, products, or services,
Plagiarism of copyrighted material including but not limited to slogans, logos, website content,Pornography,
Obscene or patently offensive text or images,
Racist, ethnic, or hate material,Materials advocating sedition, treason, or the overthrow of the US Government.
If any of our users engage in any behavior that we feel is detrimental to our services, then we reserve the right to terminate that user’s order immediately.
Before you can place an Order, or use any of our other products and services, you must agree to our Privacy Policy and our Terms and Conditions.
We welcome your feedback regarding this Privacy Policy. If you have any comments, questions or concerns about this Privacy Policy you may contact us at:
Email –service@fastpost.com
Headquarters
Fastpost.com
7085 Las Positas Road, Suite B
Livermore, CA 94551
855.391.3278 (Office)